December 14, 2021
Although it takes a lot of work to align, having a decentralized business benefits both business owners and internal customers. Since our guest, Scott Brown, implemented that leadership style in his company, he got happier, more productive employees and more satisfied clients.
He gave his internal customers autonomy to decide and the right tools to make things happen; having someone worrying about inventory frees Scott from worrying about it.
Scott Brown is the Owner and Operator of Level 5 Solutions, a company equipped with the latest technology to perform calibrations on all makes and models of vehicles. He is also the owner of Cardinal Plaza Shell.
In this episode, Scott shared his unique point of view of leadership and team management. As he sees things, SOPs are useful when people don’t know how to do the job, but once they master the craft, they can find new and faster ways to do the work. We also talked about the kind of people he looks to work with, the particular way he decided to conduct his business during the pandemic, the advantages of decentralization, and much more.
Tune in to episode 7 of Maximum Octane and know a different and highly effective way of leading a productive and unified team.