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How To Lead, Influence, and Trust Internal Customers with LeAnne Williamson

January 17, 2023

How To Lead, Influence, and Trust Internal Customers with LeAnne Williamson

We all want to grow our businesses, influence our internal customers and help them develop, grow, and become better professionals. But how many of us are prepared to delegate and trust our team members’ decisions? 

Today, I’m joined by the fantastic LeAnne Williamson. She is an Executive Coach, Advanced Certified Profit First Professional, Certified Engagement Coach, DEI Certified, and Consultant at Automotive Training Institute. She also writes for Motor Age and for the ATI Blog. Besides her formal education, LeAnne is passionate about personal development and is constantly honing her craft by studying with some of the greatest, like Bob Proctor, Tony Robbins, and Robert Kiyosaki, to name a few. 

Throughout our conversation, LeAnne dissects and explains leadership, what practices lead to an enticing, productive, and stimulating leadership style, and why so many shop owners struggle with delegating. We also discuss the importance of trust and accountability to achieve empowering levels of leadership, how to break old habits, and much more. 

In this episode, you will learn:

  • A bit about LeAnne’s background and why she is so passionate about leadership (2:43)
  • Leadership is an influence process (7:25)
  • The four styles of leadership (8:13)
  • An advice for shop owners who can’t let go of making all the decisions (14:43)
  • Learn to embrace and accept change (17:30)
  • You can always squeeze in some personal development training in your schedule (21:05)
  • Sometimes, shop owners get in the way of their internal customers (26:03)
  • Is advice always welcome? (34:05)


Jimmy Lea | Product Evangelist at KUKUI

These are what you will get from listening to Kim Hickey on Maximum Octane. Kim is not shy nor will she hide behind the safe questions. She will always dig deep asking great questions to get to the core of the issue/topic.

Insight, Information, and Engagement 

Barney Fein

Take it to the Max with Kim, her peddle to the metal energy and insight will spark your business success!

Go to the front of the pack

Amy Rookwood

Never would have thought a podcast by an auto repair shop would have such useful information for a life coach! Kim is open, unconventional and totally easy to listen to. Loved her background story and this non-auto-centered woman can’t wait to hear more!


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